ICFE eNEWS #16-39 - November 21st 2016
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As part of joint initiative with the CFPB, FTC launches updated, mobile-friendly Military Consumer website

By Juliana D. Gerrick on November 16th, 2016
Posted in Military Issues
Yesterday, the FTC announced the launch of a redesigned Military Consumer website as part of its joint initiative with the DoD, CFPB and others. Military.Consumer.gov is a financial readiness website designed to help servicemembers and their families navigate consumer decisions and protect against fraud. The website also provides tools for personal financial managers, counselors, and others in the military community to promote financial education. To facilitate navigation and utility, the website has been optimized for use on a mobile device and updated with "quick, mobile-friendly tips" for servicemembers to access on the go.

CFPB issues report on servicemember complaints

By Barbara S. Mishkin on Nov 14, 2016 10:46 am
A new CFPB report, "A snapshot of servicemember complaints," focuses on issues related to VA mortgage refinancing. The report indicates that as of November 1, 2016, the CFPB had received over 12,500 mortgage complaints from servicemembers, veterans, and their dependents. The CFPB determined based on a key word search of complaint narratives that approximately 18%... More >

CFPB to hold Nov. 17 field hearing on consumer access to financial records

By Barbara S. Mishkin on Nov 14, 2016 10:29 am
On November 17, 2016, the CFPB will hold a field hearing on consumer access to financial records in Salt Lake City, Utah. Director Richard Cordray is scheduled to speak at the hearing. The field hearing would appear to be connected to remarks delivered last month by Director Cordray in conjunction with the CFPB's release of... More >

More to read:
FFIEC finalizes revisions to consumer compliance rating system
Election results portend significant changes for CFPB; Ballard Spahr to conduct Nov. 30 webinar
CFPB participates in Fed webinar on overdraft practices
The CFPB's Latest LEP Guidance: A Step in the Right Direction
SCOTUS Grimm decision could impact CFPB position on ECOA protection for gender identity and sexual orientation

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Sent by:

Paul S. Richard
President - Executive Director
Institute of Consumer Financial Education (ICFE)

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