ICFE eNEWS #15-19 - June 12th 2015
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Bogus credit card alerts a new concern for consumers
By Gregory Bresiger
New York Post, May 23, 2015, 8:24pm
What the hack?
While most Americans are worried about credit card and bank fraud, they
should treat safety "alerts" with a degree of skepticism as well.
Many consumers have received a seemingly legitimate credit-card or
debit-card alert that is actually part of a scam.
In a recent poll, about 70 percent of respondents said they received a
fraudulent fraud alert from a card company.
A little over half of the alerts of the blocked charges were legitimate
purchases "that were wrongly blocked by the issuer," according to the
poll for CreditCards.com.
Those targeted by the scammers are usually college graduates and the
affluent, for their ability to access larger credit lines.
"It's a big problem, and card companies are having problems keeping up
with all of it," said Matt Schulz, a senior industry analyst with
Given recent high-profile data breaches, card companies are stepping up
monitoring, Schulz said. They do so, in part, because the company, not
the cardholder, is usually stuck with the fraud bill.
But what should the cardholder do if he or she receives one of these
"If you have an received an e-mail, text or some Web browser pop-up that
is asking for your bank, credit-card information or some sort of payment
details, do not respond or click any link," says Shaun Murphy, CEO of
Private Giant, a firm offering online communications privacy
The safest thing to do, he adds, is to delete it. "If your bank or
credit-card company wants to see the e-mail, you can always go into the
deleted items and forward it, but wait for them to ask," Murphy
Murphy advises consumers to notify card companies "before traveling or
making other unusual purchases."
Most card issuers now offer online notification tools. Schulz says more
information is available at:
Two government teams monitor the problem as well. They can be reached online
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